Privacy Policy

Hello88 Casino is committed to handling personal information in a secure, regulated, and responsible manner. This policy describes how we collect, use, store, and protect personal data when you access our website, register an account, or use our services.

Why We Process Personal Data

We process data to deliver gaming services, verify player identity, process payments, provide support, and comply with legal duties such as anti-money laundering and fraud prevention requirements. Use of Hello88 Casino implies acceptance of this Privacy Policy and any updates published on the site.

Data We May Collect

Personal data may include:

Registration details and account information
Identification and verification documents (KYC)
Payment and transaction information
Device and technical data (including IP address and log data)
Communication content and interaction records with support

Purposes of Use

We may use collected data to:

Operate and administer accounts
Provide access to games, promotions (where applicable), and platform tools
Process deposits, withdrawals, and payment checks
Conduct verification and risk screening (KYC/AML)
Prevent fraud, abuse, and unauthorised access
Improve our services, security, and user experience
Maintain records required by law, regulators, and auditors

Promotional Messages

With your consent (where required), we may send promotional emails or messages. You can opt out at any time via account preferences or by contacting support. Operational and security notifications may still be sent.

We may share personal data with trusted third parties strictly for service delivery and compliance, such as:

Payment processors and banking partners
Identity verification and screening providers
Hosting, IT security, analytics, and customer support vendors
Authorities or regulators where required by law
All providers are expected to protect data and use it only for authorised purposes.

Security and Storage

We apply safeguards designed to protect confidentiality and integrity of personal data. Retention periods depend on legal, regulatory, and operational needs, including record-keeping obligations after account closure.

Cookies

We use cookies to enable core site functions, analyse usage, and support permitted marketing. Cookie controls are available through your browser; restricting cookies can affect site performance.

Your Privacy Rights

You may have rights to access, correct, delete, or restrict processing of your information, and to withdraw marketing consent. Requests can be made through the support contact options available on the Hello88 Casino website.

Changes

We may update this policy. The most current version will always be available on our website.